In Other News...

In Other News...

This week In Other News… Future Shock findings show rising demand for soft drinks driven by healthy lifestyles… Caffe Nero reports sales and revenue growth plus store expansion… and BaxterStorey baristas scoop top places…


Future Shock shows healthy lifestyles driving demand for soft drinks

Healthy lifestyles are leading to rising demand for soft drinks and a fall in alcohol consumption, according to the key findings of Future Shock, a series of insights into the UK’s eating and drinking out sectors from CGA and UKHospitality.

The report identifies several challenges facing the out-of-home eating and drinking out markets, including rising property and people costs, and warns of a looming crisis in staffing as a result of Brexit. With non-British nationals accounting for nearly a quarter of employees in hospitality and tourism — rising to nearly two thirds in London — operators will be closely watching the outcome of Brexit negotiations and planning strategies to improve their recruitment and retention.

Future Shock draws on CGA’s extensive research to provide a host more facts, figures and analysis casting light on out-of-home eating and drinking, including:

  • 14.9% increase in Britain’s food-led licensed premises in the last five years, to around 45,500
  • 47% of British consumers now eating out at least once a week
  • 5% of pubs and bars’ sales now derived from food

Jamie Campbell, business unit director at CGA, said: “This is a time of huge change in out-of-home eating and drinking, and our latest edition of Future Shock spotlights three of the most pressing issues: technology, health and Brexit. Understanding these, and the many other trends uncovered by CGA’s research, is going to be crucial for all operators in the months and years ahead.”


Caffe Nero reports sales and revenue growth plus store expansions

Caffe Nero experienced like-for-like sales growth of 2.8% in the year to May 31, 2017, with revenue growth up 8%, it has announced.

In its UK results, it also said that the business, which plans to open a further 85 stores and create a further 650 jobs in 2018, has “acquired an unprecedented 80 consecutive quarters of positive like-for-like sales growth since its inception in 1997, with the latest results marking another successful year for the business.

Gerry Ford, CEO and chairman said: “This year we have continued to focus on expanding our store base and delivering exceptional quality across our coffee products, our new and improved food options, and our service throughout our estate. We have also introduced a new App for rapid payment and loyalty rewards that has been particularly successful with our customers. 

“It’s also an exciting time with the introduction of new products like Cortado and more customer offerings like our new Caffè Nero App. Our goal remains to be the highest quality coffee brand in all the communities we serve throughout the UK. I have every confidence in our product innovations and the potential of our people to day in and day out provide UK customers with a great experience.”

The directors believe there is potential in the UK market for at least 900 Caffe Nero stores. The acquisition of Harris + Hoole in June 2016 added 36 stores to the group, with an additional site opened during the year, taking the total to 37 venues.

  • Harris + Hoole's head of commercial development Josh Brown is a member of the European Coffee Expo's Steering Panel.

BaxterStorey baristas scoop top places

The UK’s leading independent hospitality provider, BaxterStorey is proud to announce that two baristas from BaxterStorey’s AXA headquarters contract in Brussels have taken first and second place in the 2018 Belgium Barista Championship.

BaxterStorey’s Remy Poirot and Erica Lamenter were taking part in the Speciality Coffee Association-organised championship at the Viva Sara Kaffée Kortrijk coffeehouse in Belgium last week.

This is further to the launch of BaxterStorey’s in-house Service Academy, designed to ensure that hospitality staff across the business are equipped to provide a service that rivals that of a 5-star hotel. Apprentices graduating from the year-long course will be awarded with globally recognised qualifications including Level 1 in Wines and Level 2 in Wines and Spirits from the Wine and Spirit Education Trust (WSET).




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